Shipping policy
SHIPPING POLICY
Last updated: May 19, 2026
OVERVIEW
Mystle Golf currently sells and ships within the United States only.
This Shipping Policy explains how orders are processed, fulfilled, shipped, and delivered when you purchase from Mystle Golf.
By placing an order with Mystle Golf, you agree to the terms of this Shipping Policy.
ORDER PROCESSING
Orders are processed after payment has been received and confirmed.
Because some Mystle Golf products may be made-to-order, print-on-demand, limited-run, or fulfilled through third-party production partners, processing times may vary by product.
Processing time is separate from shipping time. Processing refers to the time needed to produce, prepare, and package your order before it is handed to the shipping carrier.
Orders may not be processed or shipped on weekends, holidays, or during carrier service interruptions.
MADE-TO-ORDER AND PRINT-ON-DEMAND PRODUCTS
Some Mystle Golf products may be produced after an order is placed. This may include apparel, polos, quarter zips, hats, stickers, water bottles, Founder’s Edition items, limited-run products, or other branded merchandise.
Made-to-order and print-on-demand products may require additional production time before shipment.
Because these products are made specifically for each order, all sales are final unless Mystle Golf approves an issue-related resolution for a damaged, defective, incorrect, or missing item.
SHIPPING LOCATIONS
Mystle Golf currently ships to addresses within the United States only.
We do not currently offer international shipping.
We do not currently ship to countries outside of the United States.
SHIPPING TIMES
Shipping times shown at checkout are estimates only and are not guaranteed.
Estimated delivery times may vary based on:
- Product type
- Production time
- Fulfillment partner
- Shipping carrier
- Delivery location
- Weather
- Holidays
- Carrier delays
- Inventory availability
- Events outside our control
Mystle Golf is not responsible for delays caused by shipping carriers, fulfillment partners, incorrect customer information, weather, holidays, or other circumstances outside our reasonable control.
SHIPPING RATES
Shipping charges are calculated and displayed at checkout before you complete your purchase.
Shipping costs may vary based on the products ordered, order size, package weight, delivery address, and selected shipping method.
Mystle Golf reserves the right to update shipping rates at any time.
ORDER TRACKING
When your order ships, you may receive a shipping confirmation email with tracking information if tracking is available.
Please allow time for tracking updates to appear after the shipping label is created. Tracking information may take time to update once the carrier receives the package.
INCORRECT SHIPPING INFORMATION
You are responsible for providing a complete and accurate shipping address at checkout.
Mystle Golf is not responsible for orders that are delayed, lost, returned, or delivered incorrectly due to inaccurate or incomplete shipping information provided by the customer.
If you notice an error in your shipping address after placing an order, contact us as soon as possible at:
info@mystlegolf.com
We cannot guarantee that shipping address changes can be made after an order has been placed, processed, or sent to fulfillment.
LOST, DELAYED, OR STOLEN PACKAGES
Once an order is transferred to the shipping carrier, delivery is handled by the carrier.
Mystle Golf is not responsible for carrier delays, lost packages, stolen packages, or packages marked as delivered by the carrier.
If your package is delayed, lost, or marked as delivered but not received, please first check with the shipping carrier using your tracking information.
You may also contact us at info@mystlegolf.com, and we will review the issue using the available order and tracking information.
DAMAGED, DEFECTIVE, INCORRECT, OR MISSING ITEMS
Please inspect your order when it arrives.
If your order arrives damaged, defective, incorrect, or missing an item, contact us within 7 days of delivery at:
info@mystlegolf.com
Please include:
- Your order number
- Your name
- A description of the issue
- Clear photos of the item, packaging, and any damage or defect
After reviewing the issue, Mystle Golf may offer a replacement, store credit, refund, or another appropriate solution at our discretion.
Items sent back without prior approval will not be accepted.
MULTIPLE SHIPMENTS
If your order includes multiple products, your items may ship separately depending on product type, production partner, inventory availability, or fulfillment location.
You may receive separate tracking numbers for different parts of the same order.
ORDER CANCELLATIONS
Please review your order carefully before submitting it.
Because many Mystle Golf products may be made-to-order, print-on-demand, limited-run, or processed quickly after purchase, we may be unable to cancel an order once it has been placed, accepted, or sent to fulfillment.
If you need to request a cancellation, contact us immediately at:
info@mystlegolf.com
Cancellation requests are not guaranteed.
FINAL SALE NOTICE
All Mystle Golf sales are final unless otherwise required by law or expressly approved by Mystle Golf.
We do not accept general returns, refunds, or exchanges for reasons such as ordering the wrong size, ordering the wrong color, changing your mind, or no longer wanting the item.
Please review all product details, sizing, colors, shipping information, and order information carefully before completing your purchase.
CONTACT
For questions about shipping, delivery, tracking, or order issues, contact us at:
Mystle Golf
Email: info@mystlegolf.com
United States